We, like any other company, sometimes have situations where errors occur. In this case, we are talking about inaccuracies in determining the model range, which can lead to non-compliance of the ordered repair kit, even if the opposite is indicated on the product label. The reasons for such misunderstandings may vary.
In the process of developing a new range, we order samples of limiters from car dismantling shops. However, already at this stage, errors and sending inappropriate samples are possible, misleading us.
When forming a list of models for which a new type of clamp is intended, we analyze catalogs and thematic forums. In the process of this work, the human factor is allowed - inattention, which can lead to errors in the model range. Difficulties arise with some models due to lack of information.
Sometimes it happens that the car does not have the original limiter installed. Surprisingly, this happens even if the car is new and you are its only owner. Manufacturers sometimes use different limiters within the same body modification (for example, KIA RIO I, Toyota Corolla). Sometimes the type of limiter even depends on the region of production. In such situations, the buyer is not responsible, and in each of the above cases, we will provide the customer with a free replacement.
If the repair kit you ordered does not meet your expectations, do not hesitate to contact us. We are ready to send you a replacement product free of charge and make corrections to the catalog to prevent such errors. Our goal is to provide you with reliable and suitable spare parts without unnecessary hassle.
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